COVID-19 Q & A
Q. What is the Legion doing as a result of the COVID-19 pandemic?
A. The Royal Canadian Legion is taking the advice of Canada’s medical experts in tackling the threat of COVID-19 all across the country by closing our National Headquarters and many Branches until further notice. We thank you for your understanding and ask you to visit the COVID-19 link on the Legion.ca home page for updates on events and cancellations related to this situation.
Staff at our National Headquarters office in Ottawa will be working remotely in most instances, and our actual building will be closed from Tuesday March 17 to Sunday, April 5 at this time.
Local questions should be directed to local branches or provincial commands.
Q. I have a COVID-19 question for the Legion, whom do I contact?
A. For general national inquiries please phone:
1-613-591-3335 or Toll-free: 1-888-556-6222
Please direct any national public relations or media inquiries to: email@example.com or call 613-591-3335 ext. 241.
Local questions should be directed to local branches or provincial commands. We thank you for your understanding and ask you to visit Legion.ca for updates related to this situation.
Q. Will the 2020 Dominion Convention in Saskatoon still take place?
A. Yes, as of now, the 2020 Convention will take place. Legion National Headquarters is developing a preparedness plan to address the potential operational impact on the 2020 Convention. We are continually monitoring Health Canada for updates. Any new decision will be shared immediately throughout the organization.
View Convention Information
Q. Will the Legion Nationals still take place?
A. Yes, as of now, the 2020 Legion Nationals will take place. Legion National Headquarters is developing a preparedness plan to address the potential operational impact on the 2020 Legion Nationals. We are continually monitoring Health Canada for updates. Any new decision will be shared immediately throughout the organization.
View Legion Nationals Information
Q. Will my Branch or Command be cancelling events or closing?
A. Local questions should be directed to local branches or provincial commands. We thank you for your understanding and ask you to visit Legion.ca for updates related to this situation. Our COVID-19 link on our homepage contains information about the latest changes, closures and cancellations in regions across the country.
Q. Are there special sanitation measures in place in Branches?
A. Questions about local Legion Branch preparedness plans, programs and services should be directed to your local Legion Branch.
Q. I heard that poppies are produced overseas, could they be infected with COVID-19 this year?
A. The Legion’s poppies are produced and assembled in Canada and based on current practices and the lag between production and delivery, it is unlikely they would be infected with the virus.
According to the Centers for Disease Control and Prevention in the United States: “It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes, but this is not thought to be the main way the virus spreads.” (How Coronavirus can spread).
Q. How do I know if it’s safe to visit a Legion Branch?
A. We advise you to follow the advice from your local medical experts in deciding whether to visit any location in your community. We are currently doing what we can to help maintain virus-free environments for our employees, members and the public in instances where buildings remain open. Please check with your local Branch or Command to see what operational changes are being implemented.
Q. Is the Legion providing sanitizing lotion at its public locations?
A. To find out, please contact local branches or provincial commands. As per Health Canada recommendations, we ask people to use regular and thorough handwashing at all times, and to stay home if they have transmissible symptoms or have been told to remain under quarantine due to their travel history. (How virus spreads)
Q. Is the Legion still providing help to Veterans and Communities during this time?
A. Yes, though some services may be reduced depending upon the region.
Our Veterans Services department will continue to operate across Canada. Please contact your Provincial/Territorial Command for regional information. Nationally, our Dominion Command Service Officers can be reached via phone or email. We will redirect you to the right region if applicable: Phone: 613-591-3335 or Toll-free: 1-877-534-4666 or email firstname.lastname@example.org
Our national Membership department remains open to take calls and assist you online but not in person at this time. Please contact Member Services at: 855-330-3344 or email@example.com
Many Branches are providing assistance to those in need with emergency help and grocery delivery during this time. Please contact relevant local branches or provincial commands for information.