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Command Service Officers

Command Service Officers receive regular training and timely updates on regulations, policies and business processes. With the introduction of the Canadian Forces Members and Veterans Re-establishment and Compensation Act, commonly referred to as the New Veterans Charter (NVC), and with the ongoing Veterans Health Services Review likely resulting in fundamental changes to the way VAC delivers the three component programs of Health Services (Long Term Care, Veterans Independence Program and Treatment), they must deal with a complex service delivery process.

Command Service Officers complete an enhanced security check, and are regularly trained and updated on security processes and regulations are deemed eligible to access very sensitive information.

There is inherent flexibility in contacting any Command Service Officer via telephone, fax, or e-mail contact. The list of all Command Service Officers can be found on The Legion web site at www.legion.ca / Service Bureau / Service Officers or at Provincial Commands’ web sites. Some Commands maintain a Toll Free line. The Toll Free line for the Dominion Command Service Bureau is 1-877-534-4666 (1-877-LEGION6). Services provided by The Legion to Veterans, spouses and dependants are provided at no cost, irrespective of Legion membership.

Command Service Officers

Front Row: Randy Groundwater, Terry Mills, Debra Viskelis, Lisa Sullivan, Andrea Siew, Bruce Poulin, Joanne Henderson, Barbara Pepper, Bob Adams, Sherry Culling, Kelly Newstead
Back Row: Robyn Zettler, Marc Gauthier, Ted Keast, Pierre Allard, Gerry Finlay, Dave Gordon, Murray Carpenter, Peter Shields, Peter Ambroziak, Scott Young, Dawn Golding

Command Service Officers
British Columbia / Yukon Command Joanne Henderson jhenderson@bcyuk.legion.ca 5489 Byrne Road, Suite 152 Burnaby, BC V5J 3J1 Phone: 604-736-8166 Fax: 604-736-1635 Toll Free BC only 1-888-261-2211 Terry L. Mills tmills@bcyuk.legion.ca Branch 172 Esquimalt 622 Admirals Road Victoria, BC V9A 2N7 Phone: 250-381-3992 Fax: 250-381-3943 Toll Free BC only 1-866-381-3992	Alberta / Northwest Territories Command CYNDI GREENE-MUISE cyndigreene-muise@abnwtlegion.com 2020 - 15 Street NW Calgary, AB T2M 3N8 Phone: 403-284-1161 Fax: 403-284-9899 Gerry Finlay gerry.finlay@shaw.ca Barbara Pepper / Assistant SO rcl.servicebureau@shaw.ca 10720A 101 Street NW Edmonton, AB T5H 2S3 Phone: 780-448-4982 Fax: 780-448-4993
Saskatchewan Command Murray Carpenter murrayc.legion@sasktel.net 3079 - 5th Avenue Regina, SK S4T 0L6 Phone: 306-525-8739 Fax: 306-525-5023	Manitoba / Northwest Ontario Command Dawn Golding dgolding@mts.net 563 St. Mary's Road Winnipeg, MB R2M 3L6 Phone: 204-233-3405 Fax: 204-237-1775
Ontario Command B. Scott Young syoung12@on.aibn.com 89 Industrial Parkway North Aurora, ON L4G 4C4 Phone: 905-841-7999 Fax: 905-841-9992 Peter L. Shields Sherry Culling rclpsonb@efni.com 238 Algonquin Avenue North Bay, ON P1B 4V9 Phone: 705-472-8650 Fax: 705-472-1969 Randy C. Groundwater legionsb@bellnet.ca Unit 6, 3041 Dougall Av. Windsor, ON N9E 1S3 Phone: 519-253-2422 Fax: 519-253-0922 John A. Morrison jmorrison@legion.ca 86 Aird Place Ottawa, ON K2L 0A1 Phone: 613-591-0144 Fax: 613-235-1565 / 613-591-0148	Quebec Command Debra Viskelis dviskelis@qc.legion.ca 410-1000 St-Antoine St W Montreal, QC H3C 3R7 Phone: 514-866-7491 Fax: 514-866-6303
	New Brunswick Command Kelly L. Newstead Lisa Sullivan / Assistant SO knewstead@nblegion.org lsullivan@nblegion.org 490 Douglas Avenue Saint John, NB E2K 1E7 Phone: 506-634-8850 Fax: 506-633-4836 Toll Free: 1-866-320-8387 (VETS)
	Nova Scotia / Nunavut Command Marc J. Gauthier m.gauthier@ns.legion.ca 61 Gloria McCluskey Avenue Burnside Business Park Dartmouth, NS B3K 5M7 Phone: 902-429-2993 Fax: 902-429-7481
Prince Edward Island Command Bob L. Adams royalcanadianlegion@pei.aibn.com Box 20132 Sherwood Postal Outlet Charlottetown, PE C1A 9E3 Phone: 902-892-2161 Fax: 902-368-8853	Newfoundland / Labrador Command Elizabeth Casey emcasey@nfld.net The Boulevard - P.O. Box 5745 St. John's, NF A1C 5X3 Phone: 709-753-6666 Fax: 709-753-5514
Dominion Command—Ottawa Pierre Allard, Director pallard@legion.ca R.E. Ted Keast, Deputy Director tkeast@legion.ca Andrea Siew, Service Officer asiew@legion.ca Peter Ambroziak, Service Officer pambroziak@legion.ca Bruce Poulin, Service Officer bpoulin@legion.ca Aline Thom Dupuis, Secretary athomdupuis@legion.ca Raquel Soto, Secretary rsoto@legion.ca

The Royal Canadian Legion
86 Aird Place
Ottawa, ON
K2L 0A1
Phone: 1-613-591-3335
Fax:1-613-591-9335
e-mail: pallard@legion.ca

Toll Free: 1-877-534-4666

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Updated: November 9, 2009
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